sales tax
Because Holly K. & Renee operates in Florida we are required to charge sales tax on orders shipped to a Florida. Those who live outside of Florida will not be charged sales tax for orders placed on hollykandrenee.com.
customs fees
Any and all customs fees imposed by countries
outside of the US are the sole responsibility of the customer.
secure shopping at
www.hollykandrenee.com
Our web site is secure,
however if you have concerns about online ordering, we will be happy
to take your order over the phone. Just give us a call during our regular business hours: Monday through
Friday: 9 am to 5:00 pm EST. (863)
698-9670
Please note: All prices and availability
are subject to change.
methods of payment
We accept Visa, Mastercard, and American Express
via online, phone-in, or fax.
All pricing on the website is listed in US dollars.
returns & exchanges
Holly K. & Renee will gladly help you with your exchanges or credit your credit card account minus shipping costs for any items you are not happy with.
To return items for exchange or refund please contact us within 7 days of receipt. We will accept returns if purchased items are new, have not been worn or washed, tags or labels have not been removed, or there is no damage by the customer.
Items must be returned to us within 15
days of purchase.
Please include your receipt and our
return form
which we
have provided for you to print.
If a package is returned to us “refused” there will be a 10% restocking fee applied to your credit card. Please remember that some of our products are designed to be distressed.
You may contact us
at customerservice@hollykandrenee.com
Sorry, no exceptions!!!!
product availability
We do our very best to try
and keep our website updated. However, sometimes we experience a
greater than expected demand for an item. If the item you are
ordering is backordered,
Hollykandrenee.com will
contact you to let you know. If you see something you like, we
suggest you order early, as many items tend to sell out quickly.
